Listen to GayatriGoda sharing insights on the podcast by Element.cloud and know more about #SalesforceROIAccelerator here at https://www.v2force.com/salesforce-roi-accelerators/ to embark your journey. Read more

“Lack of user adoption is responsible for 70% of failed CRM projects”

Did you know that on an average, half of the Salesforce licenses don’t get used within an organization? Read more

You guessed it right – we don’t want to do it, but we complain about the lack of it – documentation wins hands down in this category! In our rushed world of deadlines and quick fixes, documentation finds itself residing on whiteboards, pictures of whiteboards, post-its, shared Google docs and my personal favourite – illegible notes. Read more

Salesforce already has many out of box UI and Lightning Base components, but there is always scope for something more. We came across a requirement where we had to override a standard button of custom object and that component, we needed a Lookup input with prepopulated values on load.
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Once all the basic configurations for live agent is setup, we can start planning the deployment and handling of Chats as mentioned below Read more

DocuSign is a service which exchanges electronic signature on Digital Documents. DocuSign signs, sends and manages document from anywhere and anytime. DocuSign integrate into many of the tools and business system. i.e Salesforce.com, dropbox, google App, Microsoft OneDrive, NetSuite, SugarCRM. DocuSign is also available for iOS, Android, and Windows Read more

Looking for SSO authentication for your Employee/Partner/Customer to login to community using? Okta is your friend then. Okta runs on the cloud, on a secure, reliable and extensively audited platform, which integrates deeply with on-premises applications, directories, and identity management systems. To make it simpler, we will just focus on setting up SSO authentication flow for SF communities using Okta.  Read more

Service Cloud functionalities are expanded by field service lightning features adding dispatching, monitoring, and reporting field service representative’s activity etc. Field Service Lightning is a powerful set of features which you can customize to meet your own unique field service needs. Read more

The most commonly used traditional approach to build integrations is via batch/future/queueable features that uses request-response communication model. Mostly, the request will be sent to the server and wait for the response. Read more

Pardot is marketing tool which provides you great platform you to design and automate the marketing activities. It also bridges the gap between marketing and sales team by providing all the data and statistics in one place. Pardot’s capability of providing details about prospect interacting with your Company and reporting capability has made it favorite among all the tools available in the market. Read more