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Leveraging CPQ for fast, custom quotations and higher efficiency​

About the Client

Johnson Hospitality is a California based hotel management company focused on creating outstanding results for hotel owners since 1999. They specialize in management, consulting, ownership, and development of best in class hotel properties.​

Business Needs

The client is managing a large number of hotel properties. Every property had its own reservation system which resulted in lack of standardization of core operations and consolidated view for the management. ​

The client was looking to manage all properties from a centralized system to optimize room inventory and minimize loss of revenue.​

Solution
Delivered the complete CPQ solution was in just over 4 weeks using the CPQ Accelerator 

Team analyzed existing systems and recommended consolidation strategy using Salesforce CPQ.

We configured systems to track the availability as well as book rooms for each property from a single, unified portal​.

Implemented customized quotation templates as per every property's requirement​.

Created a custom solution to generate daily revenue reports for each property and displayed relevant data points based on role based security​.

Technology Stack: CPQ, Sales Cloud​.

Benefits

•Enabled each property to generate their own customized quotations, fast.
•Improved revenues via centralization & optimization of the booking process​.
•Consolidated reports led to valuable insights, leading to informed, data driven decisions.​
•Saved on implementation costs by 38% due to accelerated solution development.

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