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Developed a tightly integrated Recruitment portal to create a single source of information

About the Client

Client works with leading organizations across industries in two key expertise areas – Recruitment and Outsourcing. They specialized in C level recruitment.

Business Needs

Need efficient integrated system to capture customer/job requirement, filter candidates based on availability, skill and other criteria.

Solution

Used Salesforce Sales, Service and community cloud to build an integrated solution.

Customer can log Job request (Case) from community. Community also shows the list of candidate and interview status.

Candidates can apply from community portal.

Manage customer, contracts, opportunity.

Staff can use complex search criteria to find candidate based on job request.

KMS has been activated for internal training and documentation.

Benefits

Single source of truth helped users to find relevant information in one place. Which helped to bring efficiency to the entire process.

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